Resident guide

Essential services in Plano

Last verified October 11, 2026

This guide points you to the right place for the things you hope you never need, and the everyday services you do. Keep it handy.

The 988 Suicide and Crisis Lifeline answers calls, texts, and chats around the clock (988 Lifeline).

What this guide does not do. This is a starting point, not a complete directory. We do not vet or rank service providers, and listings are not endorsements.

Safety first

  • In an emergency, call 911
  • For a mental health or suicidal crisis, call or text 988, any time of day or night
  • Save the police non-emergency number from the City of Plano website in your phone
  • Sign up for local emergency and severe weather alerts
  • Know where your water shutoff and breaker panel are

  1. Part 1: Health and care

    For anything urgent, call 911 first. For ongoing care, ask your insurer for in-network doctors, urgent care, and pharmacies near you.

    Browse services in Plano

  2. Part 2: Home and work

    Utilities, trash pickup, permits, and code questions go through the City of Plano. Reporting a city problem, like a broken streetlight, starts on the city website too.

    Visit the City of Plano (external site)